Privacy Policy
Last Updated: 14 July 2025
Your privacy matters to us. This notice explains, in plain language, what personal information ChildrenGoods.com collects, why we use it, how long we keep it, and the rights you have over it.
π What we collect and why
We only collect information for specific purposes. Each card shows what we use and the legal reason we're allowed to use it.
π¦ To deliver your orders
- Names and contact information
- Addresses
- Purchase or account history
- Payment information (including card or bank details for transfers and direct debits)
- Account details
- Loyalty program information
- Website user data (including user journeys and cookie tracking)
π€ To manage your account & guarantees
- Names and contact information
- Addresses
- Purchase history
- Marketing preferences
π£ For service updates & marketing
- Names and contact information
- Addresses
- Marketing preferences
- Location data
- Purchase or viewing history
- IP addresses
- Website and app user journey data
- Records of consent, where applicable
βοΈ To meet legal obligations
- Name
- Contact information
- Financial transaction details
Where it comes from: We collect personal information directly from you β for example, when you place an order, create an account, or contact us.
β³ How long we keep it
We don't keep your information longer than we need to.
Order information after the transaction is complete, for legal, regulatory, and tax purposes, handling disputes, preventing fraud or abuse, and upholding our terms.
Information used only for newsletters or marketing, kept until you ask us to stop sending them.
Automated browsing data, which we typically keep for no longer than this.
π€ Who we share it with
We only share your personal information in these situations:
-
ποΈ
Organizations we are legally required to share personal information with.
-
π
Publicly on our website, social media, or other marketing and information channels, only with your explicit and separate consent for that specific purpose. For example, when publishing a product review or announcing a competition winner.
π‘οΈ Your data protection rights β Bangladesh
You're in control of your information. Contact us any time to use any of these rights.
ποΈ Right to access
Ask for a copy of the personal data we hold about you. Once we verify your identity, we'll send it to you free of charge.
βοΈ Right to correction
If any information we hold about you is wrong or incomplete, you can ask us to correct or update it.
ποΈ Right to erasure ("right to be forgotten")
Ask us to delete your personal data when:
- The data is no longer needed
- You withdraw your consent
- You believe it's being processed unlawfully
We may keep limited information if the law requires it or for legitimate business needs, such as fraud prevention or financial reporting.
βΈοΈ Right to restrict processing
Ask us to temporarily or permanently stop processing your data, for example:
- While you dispute the accuracy of your data
- While your objection to processing is being verified
β Right to object
You can object to:
- Direct marketing messages
- Processing based on legitimate interests (unless we have compelling reasons)
π€ Right to data portability
Where applicable, ask for a copy of your data in a structured, machine-readable format so you can move it to another provider.
β©οΈ Right to withdraw consent
If you gave us consent to use your data, you can withdraw it at any time. This doesn't affect anything we did lawfully before you withdrew it.
Questions about your privacy?
Reach out and we'll be happy to help.